Manuals :
These emphasize the structure, roles and
responsibilities of the designated employees, the interfacing of the
department with other departments, list of processes and reporting
mechanisms to be followed. It acts as a referring manual for all
processes defined in each departmental section.
Processes :
This contains the listing of all
processes associated with each department. Each process is exhaustively
described and employees are expected to follow them as given.
Forms :
Contains a listing of the forms to be
filled in by employees of each department. The forms are not
necessarily the same for all departments.
Templates :
Templates
exist so that an employee can refer to it and accordingly prepare the
reporting forms he has to submit.
Checklists :
Checklists
exist for each department so that a record can be maintained about all
submitted particulars.
Standards :
Defines
the standards that have to be followed in the various activities
performed by the department
Guidelines :
Guidelines
exist for each job profile and also for processes such as Software
development methodology, test strategy, software design and document
etc.
Policies :
Policies on IT resources usage and related to HRD are available.